How to access the RewardStream Portal
For Shopify and WooCommerce stores: there is a button/link in your Referral Settings page that will log you directly to the RewardStream Portal. If your session times out and logs you out of your Portal, go back to your Referral Settings page to log in again.
For Magento stores and all others: The RewardStream Portal can be accessed by visiting your program URL and adding "/portal" at the end of it. (e.g. https://name.rstrm.com/portal).
For Shopify and WooCommerce stores: as long as you are logged in to your Shopify admin or Wordpress dashboard, you do not need credentials to access the RewardStream Portal. If your session times out and logs you out of your Portal, go back to your Referral Settings page to log in again.
For Magento stores and all others: You will need a username and password to access the RewardStream Portal. If you do not have a user account set up, please contact your client success manager or send us an email at email@example.com and we will gladly help set up your username and password.
Resetting Your Password
If at anytime you have forgotten your password, you easily reset it by clicking on the “Forgot password?” link on the Portal Login page. You will be asked for your email address, and will be sent an email to change your password.
If you happen to have any challenges with accessing your portal, feel free to reach out to us by clicking on the chat bubble on the bottom right or email us at firstname.lastname@example.org.